Roomie and I went gallivanting about the other afternoon, running some errands. We visited a local dry cleaning store. Roomie and I are helping prepare her stepmother’s house for sale (her stepmother is in a care facility at age 88). We had some draperies that needing cleaning.
“We don’t do cur-ens!” she was told. We hunted around and located another establishment that would do cur-ens.
Then, we went to T-Mobile. Roomie gets her cellular telephone/Internet service through them, and allows me access through her hotspot. Saves us both a little money over having separate services. Said hotspot wasn’t holding an Internet connection, and kept saying ‘low battery’, even though it charged all night.
I’d like to say the T-Mobile store connected the device to a machine to determine if it was the high-tech battery failing, or perhaps the device, itself. I’d like to say that, but NO. The clerk (behind the counter labelled ANSWERS) told us he didn’t know much about hotspots, then looked up the warranty info on his computer (which was built apparently by Nikola Tesla and George Westinghouse using paraffin candles for illumination!) and eventually told us good news, a replacement battery was under warranty! Instead of costing $60, it was free! Plus the $7.99, no $8.99, no $11.99 handling charge for overnight delivery! (it WAS $7.99 for 5 day delivery, he explained) Special!
So, sometime tomorrow we’ll see if it’s the battery or something else that failed…(written Wednesday)
Customer Service. Yep!
PS – no battery has arrived, yet. It’s been TWO days. Overnight, yep. (1430)
PPS – the battery FINALLY arrived @ 1830 tonight. Two days, not overnight. Of course, it takes something like 12 hours for a full charge before use.
PPPS – after a lengthy charge, the new battery worked…for a few hours. 😦
The machine is now saying ‘low battery’ yet again. Roomie is calling T-Mobile to see
if we need a replacement unit…
PPPPS – The new gizmo is scheduled to arrive Tuesday.
The adventure continues…