Is it out there, anymore?
I remember my Father ranting about the dearth of customer service when I was a teenager – and that was in the 60’s.
Back then a guy in a uniform (or at least a uniform shirt) filled your tank, checked your oil, and cleaned your windshield. And no tip was asked or expected. Now, IF there’s a monitor/cashier at the self-service gas station behind the bulletproof glass, it’s an effort to get them to look up from their graphic novel to take your card for purchase.
And waiters/waitresses? One would think when they are first being trained, they would be instructed that the more courteous and efficient they are, the better tip they will receive. But most these days are barely capable in getting your food to you at all. Need extra napkins or a refill on that beverage? Good luck with that.
And getting the order correct in the first place? Fuggedaboutit!
Retail stores? Just try to find someone who has any idea where stock might be, or even be able to direct you to it.
Call centers? Pshaw.
And we who chat regarding firearms on the Internet are familiar with H & K’s (in)famous lack of customer service.
One word. OBAMACARE. And government services in general.
And, while I’m on the subject – do any of these aforementioned folks speak American English? This assumes I don’t have to migrate through a computer-generated menu prompt resembling a RPG in Urdu to get to a human.
We now return you to your post-holiday festivities.