A close friend has fallen on some hard times, mostly because of health-related issues. As a result, they have missed work, and as a result, have missed income. (This is not my story.)
They obtained Obamacare last year, believing all the promises made public. And they were obtaining top-notch medical care. Seriously.
And all was right with the world.
Until the end of the year, when they were advised, yes, they could keep their insurance. If they could pay ANOTHER $300 a month (on top of the $200+ they were already paying directly – the gov’t was paying $400 on top OF THIS!) Our tax dollars at work!
SO, they went searching, and determined, based on their drop in income, they could qualify for Medicaid. (A State-run, federally funded insurance for low-income folks).
They jumped through all the hoops, provided all the documentation, and became insured once again.
And all was, once again, right with the world.
They were told they would have to requalify every six months, and could then make choices regarding which insurance they could have, of the few available.
They obtained some medical care and tests. And prescriptions. And made a carefully-studied choice regarding which company would be their next insurance.
And heard nothing.
And the six-month boundary passed. Again, nothing. No company literature, no insurance ID, no specifics.
And care, tests and prescriptions continued to be covered by the initially-assigned company.
And attempts to obtain an insurance ID card and literature on line required their insurance ID number. Which was on the card. Which was not in their possession.
And more tests were scheduled and appointments made.
Then, yesterday, after business hours, their pharmacy called to advise they had received notification the insurance had changed, and they would need a copy of her new carrier’s ID card.
The one not yet received.
And they have many tests scheduled, for serious maladies. Heart and breathing related.
What were those promises, again?
I suspect they will be many hours on the telephone and on-line today.
The adventure continues.
Keep a good thought.
If stress wasn’t part of the list of maladies, it certainly is now…
(This just in. They were able to make telephone contact this morning. They must CALL BACK Thursday or Friday to get the matter resolved, as the company had no idea who they were!!!)
I LOVE bureaucracy!